Puri Sebali Resort

The resort is absolutely amazing! The room was great, and the view breathtaking! All the staff are very polite, positive and smiley, and make your stay very pleasant. There is absolutely only good thing to say about this resort!! However, one thing I need to point out which justifies the 4 star - is the hotel restaurant. The staff there is great also and we are sure they are doing their best… We tried our best to like it, and try different foods, but except the breakfast the food there is just not good. Honestly, I am sorry to say this, but the portions were either tasteless or very dry and bad…

Such a fantastic resort for our honeymoon! The staff were very kind and attentive and provided us with honeymoon gifts and a birthday cake for my wife. The whole resort was super clean with a fantastic view of rice terraces and fields...without all the touristy eye sores. We stayed here for 6 nights in late December in a Royal Pool Villa. The room was very clean and spacious with fresh flower decorations and fruit provided each morning. The huge bed was decently comfortable with a soft and firm pillow. The breakfast is large and tasty...I recommend the American Breakfast with fruit yoghurt. It is a bit out of the way from Ubud center but hiring a local driver on the Grab App or renting a scooter at the hotel makes transport convenient. Will definitely be returning if we find ourselves back in Ubud. Oh and the fire flies are quite the spectacle at night.

DO NOT STAY HERE. RUINED HONEYMOON. INCREDIBLY DISAPPOINTED with this hotel. DO NOT RISK YOUR TRIP! We flew across the world on our honeymoon and chose this hotel. We booked the One Bedroom Royal Pool Villa room for 3 nights of what was supposed to be the highlight of our Bali trip. (Booked the room directly through their website almost 2 months prior and contacted them one week prior to confirm our stay. Prepaid for one night 2 months prior as well). When we arrived they put us in a totally different room with no private pool, smaller bedroom, and smaller bathroom with no bathtub. The room they put us in was a downgrade amenity and cost-wise. They didn’t even have one night to put us in the room we booked. It definitely put a damper on what was supposed to be a magical stay for our honeymoon. Thank you for ruining the experience of a private villa pool, which we were looking forward to for so long. We wanted a private infinity pool. They said they were “upgrading” us to give us an outdoor jacuzzi, but that is an excuse for not admitting they overbooked the room. If we wanted a jacuzzi, we would’ve booked the room with one. When we said something, they proceeded to show us a dark, smelly, moldy room we could change to (see photos). They handled this situation awfully. Looking back, things were a little sketchy from the beginning because they immediately charged our credit card for the remaining nights and there was some chatter among the staff along with an awkward pause in conversation with us. They didn’t tell us that they were changing our room, we had to shockingly realize it in our own. Again DO NOT STAY HERE…there are plenty of other hotel villas with a private pool. We ended up leaving after one night. We are still shocked and very disappointed they could do this to guests, especially ones on their honeymoon.